Engine and battery · 24/7

Car won’t start?
We’ll come and find out why.

Flat battery, stalling engine, a warning light, smoke under the bonnet: our driver looks for the cause on the spot, jump-starts or replaces the battery, and tows the car if the engine needs a garage.

24/7 · bank holidays included
Call
0484 84 48 50

Engine and battery
Battery first

The battery: the number one reason cars won’t start

An engine that won’t turn over, or turns slowly, is very often the battery. Cold weather, short city trips and a battery over four or five years old are enough to drain it. We jump-start it with a booster; if it no longer holds a charge, we replace it on the spot.

If it’s not the battery, there are other suspects: the alternator, the starter motor, the ignition, the injection or overheating. Some can be sorted on the spot, others need a garage.

Red engine light, smoke or a knocking noise: stop as soon as you can and switch the engine off. Driving on for a few more kilometres can turn a small repair into a very big bill.

  • Batteryjump-started or replaced on the spot
  • 24/7bank holidays included
  • Price up frontbefore we start
  • Brusselsand 50 km around
The signs

When should you call?

The engine won’t turn over

A click, or nothing at all when you turn the key: often the battery or the starter.

The engine stalls

It cuts out while driving or idling, and won’t restart.

A warning light comes on

Orange: get it checked soon. Red: stop.

Smoke or a smell

White, black or blue smoke, a burning smell or the smell of hot fluid.

An unusual noise

Clicking, whistling or knocking under the bonnet.

Loss of power

The car won’t accelerate, struggles uphill or goes into limp mode.

What to do

What to do when the engine fails

Get to safety

Hazard lights on, pull over to the right, hi-vis vest if you get out.

Switch the engine off

Especially if there’s a red light, smoke or a noise.

Note what you saw

The lights that came on, a noise, a smell: it helps our driver.

Call us

We tell you when we’ll arrive and what it costs.

Our other services

You might also need

FAQ

Frequently asked questions.

Another question? Call us, we’ll answer right away.

Call · 0484 84 48 50
Can you replace my battery on the spot?

Yes, if it no longer holds a charge. You get the price of the battery and fitting beforehand.

The engine light is orange, can I drive?

Steady orange: usually yes, gently, to the garage, but have the fault read soon (diagnostics). Flashing orange or red: stop and call.

What if the engine needs a garage?

We tow the car to the garage of your choice, or to your home.

Contact & map

City-Dépannage

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